Shipping Information

We’re committed to ensuring that your Soleil experience is as seamless and special as the pieces we create.

Australia: Dispatch 1-3 business days | Free domestic express

Rest of the world: Dispatch 1-3 business days | $30AUD

Here you'll find everything you need to know about our domestic and international shipping options, estimated delivery timeframes, and important updates for our community. We work with trusted delivery partners to ensure your order reaches you safely and efficiently, wherever you are in the world.

All orders are dispatched from our warehouse in NSW, Australia, and are processed Monday to Friday, excluding public holidays. Orders placed after 1pm AEDT will be included in the next business day's dispatch schedule. Please allow 1–3 business days for your order to be carefully prepared and processed. Once dispatched, your parcel will be sent with your choice of standard or express shipping carrier.

During promotional or sale periods, please allow additional time for both dispatch and delivery due to increased order volumes. If you have any questions, our Customer Care team would love to assist you. You can reach them through our Contact Us page